Services and resources can be scaled up and down as and when required and without the limitations that come with local infrastructures.

Effective IT cyber security solutions ensure that system usability is not compromised, and can detect a variety of cyber threats and stop them before they enter your network.

We deliver backup and disaster recovery services that you can rely on to work when you need them most.  Our email continuity services will provide your business with the highest possible uptime to mitigate the risks of data and productivity loss during downtime.

All of our connectivity services are designed to deliver optimum bandwidth and security, ensuring that your users and your business can stay connected at all times.

Refresh IT directly manage, maintain, and support the entire Office 365 suite, optimising its features and resources for your business needs. We can co-ordinate the entire project to migrate your Office into the cloud.

Compliance is an ugly word, whether it is compliance with GDPR, PCI-DSS and Cyber Essentials, Industry based (such as FCA or Law Society) or something more significant like ISO 27001 it always has the same meaning.  Questions, Paperwork, Policies and Documentation.  Compliance usually falls to the employee or director with overall responsibility for IT, with the IT support company simply asking questions or implementing changes.  This is a burden that is often mis-understood and the effort is usually underestimated (It can mean days or weeks of paperwork instead of doing your normal day-job). 

We are experts at taking the pain out of compliance.  Our inherent use of documentation along with our experience of providing security and compliance risk assessments means that compliance can be both achieved and demonstrated without interfering with your typical day to day tasks. 

At Refresh IT we take pride in our levels of customer satisfaction, and we work efficiently to resolve all support issues within pre-defined SLAs based on the package you choose via remote support and onsite support where required.

We user our system monitoring service to create monthly reports on your systems for data analysis. This allows us to spot any bottlenecks in the system and advise on how to get the best out of your available resources, enhancing system performance further.

IT support forms the foundation of the managed IT services we deliver to businesses across Leeds, the North West and accross the UK. We offer a comprehensive range of managed IT support packages and ad-hoc services for all sizes of business and all levels of technical expertise, including support for in-house IT teams.